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Huge delay

Posted: Sun Feb 11, 2024 5:54 pm
by luiz.albuquerque
Dear
Sir / Madam

I have submitted a sequence that was scheduled to be completed on 02/06/2024. My job is still running. I don't know whether it is really running or failed. please confirm the exact situation of my job and, if possible, complete it as soon as possible.

Job id S767267

Re: Huge delay

Posted: Sun Feb 11, 2024 10:12 pm
by jlspzw
Dear user,

We had a weekly library update issue last week, so we are fixing the server issue now, it seems your job also be affected by this library issue. We hope this issue can be solved in next week. Thank you.

Best
IT Team